Your Practice - as Professional Online as in Person
Accessible websites, secure appointment booking and GDPR-compliant patient communication. Digital solutions that build trust and ease the burden of your daily practice.
What Holds Practices Back Today
Between patient care, administration and growing regulatory demands, there is little time left for digital transformation. These are the problems I encounter most often.
Accessibility (BFSG)
Since June 2025, practice websites offering online appointment booking must comply with accessibility law. Violations can result in fines of up to EUR 100,000. Many practices do not yet know whether they are affected.
Data Protection and GDPR
Patient data is among the most sensitive data of all. Many practice websites still use Google Fonts, analytics tools or insecure contact forms - putting them at risk of warnings and fines.
Overloaded Phone Lines
The practice phone is constantly busy. Patients cannot get through, choose a competitor or show up without an appointment. Valuable staff time is lost to appointment coordination.
Outdated Web Presence
Slow load times, no mobile optimization and a design that fails to inspire confidence. 27% of patients actively choose their practice based on its online presence - an outdated impression costs you patients.
No Online Appointment Booking
64% of patients already book medical appointments online. Practices without digital scheduling lose patients to competitors who offer this service.
Inefficient Communication
Recurring patient questions about opening hours, directions or appointment preparation tie up staff. Without a digital solution, your team answers the same questions dozens of times every day.
Tailored to Your Practice
Every practice is different. That is why I do not offer standard packages - I adapt every system precisely to your workflows and requirements.
Online Appointment Booking
Patients book appointments around the clock - no hold music, no phone calls. The system syncs with your practice calendar and sends automatic confirmations and reminders.
- 24/7 booking without phone load
- Automatic reminders reduce no-shows
- Integration with common practice management systems
- Custom appointment types and availability rules
Accessible Website
I build your practice website to be fully accessible from the ground up, meeting WCAG 2.2 and the German BFSG. Including an accessibility statement and regular conformance reviews.
- BFSG-compliant since June 2025
- Screen reader optimized and keyboard navigable
- High-contrast display and scalable fonts
- Accessibility statement and feedback mechanism
GDPR-Compliant Communication
Secure contact forms, encrypted data transfer and legally sound cookie management. No external trackers, no data flowing to third parties.
- End-to-end encrypted forms
- Hosting on German servers
- Legally compliant cookie banner and privacy policy
- Records of processing activities on request
AI Patient Assistant
An intelligent chatbot answers common patient questions around the clock - about opening hours, directions, preparation for examinations or general practice information.
- Automatic responses to recurring questions
- Relieves reception staff
- Available outside of opening hours
- GDPR-compliant - no personal data stored
Compliance in Healthcare - I Know the Rules
Healthcare comes with specific requirements around data protection, accessibility and digital communication. I build every solution to meet these requirements from day one.
DSGVO
General Data Protection Regulation: encryption, consent, records of processing, right of access
BFSG
German Accessibility Strengthening Act: WCAG 2.2 conformance, accessibility statement, feedback mechanism
Professional Law
German Heilmittelwerbegesetz (HWG), professional code of conduct, imprint obligations and information duties for medical practices
What Changes for Your Practice
No theoretical promises - these are the improvements my clients experience in their day-to-day practice.
-60%
Fewer Phone Calls
Online booking and an FAQ chatbot cut inbound call volume dramatically.
+35%
More New Patient Bookings
Patients who can book online are more likely to choose your practice.
24/7
Availability
Appointment booking and patient information are available around the clock - weekends included.
100%
Legally Compliant
GDPR, BFSG and professional law - all legal requirements are met from the very start.
Your Digital Practice Reception
Instead of an overloaded phone line, your digital assistant greets patients on your website. Appointments are scheduled automatically, common questions answered instantly - and your reception staff can focus on the patients in front of them.
- Patients choose their doctor, treatment and preferred time themselves
- Automatic confirmation email and SMS reminder
- AI answers questions about directions, preparation and the appointment process
- Fully GDPR-compliant - no data shared with third parties
Solutions for your industry
Looking for a different focus? These industry solutions might be a fit for you too.
Service providers
Less admin, automated workflows and more time for your clients.
Learn moreSMEs
Digital transformation, AI automation and a modern web presence for established companies.
Learn moreEnterprise
Scalable architectures, system integration and automation for complex organisations.
Learn moreAI automation
Automate appointment booking, enquiries and routine tasks to free up your team.
Frequently Asked Questions About Digital Practice Solutions
Answers to the most important questions about accessibility, data protection and costs.
Does the BFSG apply to small practices too?
How is patient data protected?
Can existing practice management software be integrated?
How long does it take to build a practice website?
What does a professional practice website cost?
Do you also offer ongoing maintenance and updates?
Ready to Go Digital?
In a free initial consultation, I analyze your current website and show you exactly where action is needed - from accessibility and data protection to online appointment booking.